Privacy Policy

1. Introduction

NEXT STEP CONSULTING

 ("NEXT STEP CONSULTING," "we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website.

2. Information Collected

We may collect personal information, including but not limited to your name, contact information, and any other information you voluntarily provide when using our website or contacting us.

3. Use of Information

We may use the collected information for the following purposes:

i) Providing and personalizing our services

ii) Responding to your inquiries and requests

iii) Sending periodic emails and updates

iv) Improving our website and services

4. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include subcontractors or service providers who assist us in operating our website, conducting our business, or supporting customer service, provided they also protect your information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Security

We implement a variety of security measures to maintain the safety of your personal information when you access our website.

6. Refund Policy

At NEXT STEP CONSULTING, we strive to ensure client satisfaction with our personal and business credit services. If you are not satisfied with your enrollment, you may request a refund within 5 days from the date of enrollment.

Refunds may be granted if no substantial work has been performed on your file. This includes, but is not limited to, credit analysis, document preparation, communication with credit bureaus, or actions taken on your behalf. If any work has already been completed, a partial refund may be issued, depending on the level of service already provided.